Terms of Service
Last updated: December 2024
Welcome to Deckaura
By accessing or using our website (deckaura.com), you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
About Our Products
Deckaura specializes in handcrafted oracle and tarot card decks. All our products are:
- Made-to-order specifically for each customer
- Handcrafted in Turkey by skilled artisans
- Printed on premium quality cardstock
- Carefully inspected before shipping
Ordering and Payment
When you place an order on our website:
- You confirm that all information provided is accurate
- You authorize us to charge your payment method for the total order amount
- You understand that production begins immediately after order confirmation
- Prices are in USD and may vary due to currency exchange rates
Production and Shipping
Since our products are handcrafted to order:
- Production takes 1-3 business days
- Orders cannot be cancelled once production has begun
- Shipping times vary by destination (see our Shipping Policy)
- You will receive tracking information once your order ships
Returns and Refunds
Due to the custom nature of our products, we have a limited return policy. Returns are accepted only for:
- Manufacturing defects
- Shipping damage
- Wrong items sent
Please see our Return and Refund Policy for full details.
Intellectual Property
All content on this website, including but not limited to:
- Card designs and artwork
- Product photography
- Website design and layout
- Text and descriptions
is the property of Deckaura and is protected by copyright laws. Unauthorized reproduction or distribution is prohibited.
Use of Products
Our oracle and tarot cards are sold for:
- Personal entertainment and self-reflection
- Meditation and mindfulness practices
- Artistic and collectible purposes
Our products are not intended to replace professional advice (medical, legal, financial, or psychological).
Accuracy of Information
We strive to provide accurate product descriptions and images. However:
- Colors may vary slightly due to monitor settings and handcrafted nature
- Minor variations are normal in handmade products
- We reserve the right to correct any errors in pricing or descriptions
Limitation of Liability
Deckaura shall not be liable for:
- Delays caused by shipping carriers
- Customs duties or import taxes
- Damages resulting from misuse of products
- Any indirect, incidental, or consequential damages
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of our website constitutes acceptance of the updated terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: support@deckaura.com
- Contact form: Contact Us